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+--- Thread: Can't renew documents (/thread-624.html)
Can't renew documents - MarcWard - 06-07-2013
I have a few documents in my installation (1.2.6.6) that have expired. I would like to renew them, but unfortunately I am unable to check them out for renewal. I can view them, and see histories, but not check them out or edit them. I am the registered owner of these files, and registered to the correct department.
Can anyone help?
Re: Can't renew documents - Stephen - 06-07-2013
MarcWard Wrote:I have a few documents in my installation (1.2.6.6) that have expired. I would like to renew them, but unfortunately I am unable to check them out for renewal. I can view them, and see histories, but not check them out or edit them. I am the registered owner of these files, and registered to the correct department.
Can anyone help?
I am unable to duplicate this issue. Here is what I did:
Changed my site setings:
file_expired_action = Show in list but not able to checkout
revision_expiration = 1
I then ran the file expiration tool and some files became expired. I then logged in as the owner of one of the expired files, visited the details page, and the user has the "Check-out" option available.
Your admin can reset the status of that file in the admin area.
Steve
Re: Can't renew documents - MarcWard - 06-08-2013
Thanks, I'll try that out and see what happens.