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Files are not uploading (I think) - Printable Version

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Files are not uploading (I think) - byounie - 10-14-2010

I go through the process of adding a file. It says it uploaded. I go to the home page and my file is there. I click view and it says that the file does not exist.

I deleted it and tried to re-add it, but now it says there are no files. I can't even see it in the list of files. So, I have no files on the system. I browsed the directory structure and did not find the document I tried to add.

I used Softacular to install the system. I have version 1.2.5.7.


Re: Files are not uploading (I think) - Stephen - 10-15-2010

I am not familiar with that installer. If you are having issues you should try a few things:

1) Try to install without softaculous
2) After adding a file, check the database to see if it was added, then check the filesystem to see if the file is there in your $dataDir folder
3) verify your web server can write to the location set in your dataDir


Re: Files are not uploading (I think) - byounie - 10-16-2010

Stephen Wrote:I am not familiar with that installer. If you are having issues you should try a few things:

1) Try to install without softaculous
2) After adding a file, check the database to see if it was added, then check the filesystem to see if the file is there in your $dataDir folder
3) verify your web server can write to the location set in your dataDir

I figured it out. Softaculous usually configures everything for you, but with this app, they didn't. I had to go into the config.php and set everything up. It's working now.

Thanks!


Re: Files are not uploading (I think) - Stephen - 10-17-2010

Kind of defeats the purpose of using an app installer when they don't set up the app for you. They should fix that.