02-24-2011, 12:32 PM
My install of ODM was working fine and now it doesn't. When a user tries to login, they get an error message of "There was an error logging you in." This only happens with users who have a password. As a test, I removed the password for the admin account and that is able to login. When I change that account to have a password, it can no longer log in and it gets the above error message.
I stumbled upon a post somewhere that said a /tmp directory is needed for php scripts to work properly to save the session (I'm no PHP guru, so I barely know what that means) and that if there is no /tmp folder, that you might not be able to login.
I spoke with another person in my organization and they confirmed that they did some file cleanup and I'm wondering if they maybe did not delete this /tmp folder.
If this is the cause of my login issue, does anyone know where the /tmp folder has to be? I created a /tmp folder in several places and none seem to do the trick.
If the problem isn't the /tmp folder, does anyone have any suggestions on why ODM worked 100% fine and now it does not? Any common places I should look to find the cause of the problem?
Thanks for any help you can lend,
Michelle
I stumbled upon a post somewhere that said a /tmp directory is needed for php scripts to work properly to save the session (I'm no PHP guru, so I barely know what that means) and that if there is no /tmp folder, that you might not be able to login.
I spoke with another person in my organization and they confirmed that they did some file cleanup and I'm wondering if they maybe did not delete this /tmp folder.
If this is the cause of my login issue, does anyone know where the /tmp folder has to be? I created a /tmp folder in several places and none seem to do the trick.
If the problem isn't the /tmp folder, does anyone have any suggestions on why ODM worked 100% fine and now it does not? Any common places I should look to find the cause of the problem?
Thanks for any help you can lend,
Michelle