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+--- Thread: error message when I signin to OpenDocMan (/thread-63.html)
error message when I signin to OpenDocMan - Stephen - 01-13-2010
calvinbrownjr
2008-06-03 07:00:02 PDT
For some reason, I get the following message when I sign into OpenDocMan Admin Area installed on my server:
"ERROR: Multiple database entries exist in department table."
Please help me to resolve this issue.
Thanks,
jonathanwminer
2008-06-03 07:21:01 PDT
Sounds like your ODM Department Table is corrupted. Go into your database and look at the raw table contents. The "id" field should be unique:
mysql> select * from department;
+----+---------------------+
| id | name |
+----+---------------------+
| 1 | Information Systems |
| 2 | Dept10 |
+----+---------------------+
The error message comes from line 241 of FileData_class.php, and indicates that the preceeding "SELECT" statement does not return a single and unique entry. Looking at the source code, it looks like the error message would also be triggered if a document's department had been deleted.
mysql> select id, department from data;
+----+------------+
| id | department |
+----+------------+
| 1 | 1 |
| 2 | 1 |
| 3 | 1 |
| 4 | 1 |
+----+------------+
All the department numbers listed above, should also match against the ids in the department table. Maybe a bug report should be filed against this error message?
calvinbrownjr
2008-06-03 07:47:06 PDT
I checked and made the necessary changes per your specifications. However, I still get the same error msg.
jonathanwminer
2008-06-03 07:52:41 PDT
What changes did you make? Were there documents where the department id could not be matched up against the departments in the department table?
jonathanwminer
2008-06-03 07:58:54 PDT
Look at patch [1983640]
I just made some changes to improve the error handling and message output. That might help you better determine what is causing your error condition.